Shopping Information
Shopping through our web site is simple and convenient! Shop anytime,
anywhere...all you need is a computer and an internet connection.
Mascara not required, bunny slippers encouraged! Loading
the images may be very fast or it may take a few moments, depending
on your connection.
Once a category has loaded, you will see a list of small images, called thumbnails,
and a brief description of each image. Click on the description
(the one that is underlined) or click on the thumbnail to view
a larger image and a more detailed description of the fabric.
You may place items in your shopping cart at the larger view
level by entering the yardage you wish to order and clicking
on the 'Add To Order' button. (Note that our minimum cut is 1/4
meter with larger cuts specified in 0.1 meter (4") increments, and that
sizes must be entered in a decimal format. So, you would enter
your sizes as: .25, .5, .6, .7,... 1, 1.1, 1.2, ... 2, etc.) Shop
for books and patterns in the same manner, except that for quantity
you would enter whole numbers!
Navigation through the site is very easy. Click on the links at the left of the page,
or just use your browser's 'Back' button
to return to a previous page. Most categories have more than
one page of products. You may move from page to page within
a category by clicking on the page numbers at the top of
each page.
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How To Place Your Order
Once you have placed all the items you wish to purchase in your shopping
cart, click on the 'Proceed to Check Out' button. You will be
asked to fill in your name, address, phone number and e-mail
information. Then you will select a shipping option and enter
your credit card data. Click on the 'Next' button. You will
have a final chance to review your order, if the information
is correct click on the 'Order' button. Be sure to only
click once...clicking on this button more than once
will result in multiple orders being submitted! It should only
take a few seconds for the credit card company to approve your
purchase and return a screen verifying that your order has been
processed, which you may print as a receipt. A receipt will
also be e-mailed to you, assuming that you have entered a valid
e-mail address. And that's it! Just fill in your personal information,
execute a few clicks and we'll take it from there!
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Payment Options
Credit Card Orders: You may pay online with a Visa or
MasterCard credit card without security
concerns. When entering your billing address and phone information,
please be sure to enter the address that your credit card statement
is mailed to and the phone number your credit card issuer has
on record for you in the 'Billing Information' section.
Orders By Mail: If you prefer, you may send a bank draft,
cashiers check, or money order
with a copy of your order. Please be aware that this will delay
the shipment of your order.
International - No personal checks, please.
Orders By Fax: You may print out the "Order Form by Fax", complete it and fax
it to (403) 873 0707.
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Wish List
Maybe you'd like to send a "hint"
to a special someone about an upcoming special occasion or else make a list of your
favorite things for future shopping. Do it on our wish list! Select the items you want
on your shopping cart, then select Save Cart "Wish List" and enter your e-mail address
and the e-mail address of the person you want to send your "hint" to along with
a message. The contents of your cart will be saved with an ID number that will
be e-mailed to both of you. You (or your friend) will be able to retrieve the
contents of the wish list by returning to the site and clicking on "check out." Just
insert the wish list ID from your e-mail and the contents of the cart will reappear
like magic.
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Shipping Policy & Rates
We offer both Courier
and Canada
Postal Service.
Because of Canada Post's "Cubing Policy" on bulky or heavy items
a shipping surcharge may apply. You will pay actual postage plus a small handling fee in Canadian funds.
When can you expect delivery of your items? We will process
and ship within 1-2 business days of receipt of your order.
If you place your order on Saturday or Sunday, it will be processed
the next business day.
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Return Policy
AlongCameQuilting.com is committed to providing excellent customer service and top quality products.
If you are not satisfied with our products or service, please
do not hesitate to let us know. If we have shipped a defective
or incorrect item, please contact us within 3 days of receipt
and we will gladly arrange for a refund or exchange.
We sincerely hope that your shopping experience with AlongCameQuilting.com has
been positive and that you are pleased with your purchases.
If, however, you would like to return an item for reasons other
than defect or error, we will need to charge a 20% restocking
fee for cut fabric and 10% for non-cut items to cover our processing
expenses. Please note that all returned items must be in the
original, unopened condition. Sorry, BOOKS, PATTERNS, and
MAGAZINES are NOT RETURNABLE.
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Business Hours
AlongCameQuilting.com
is open for phone calls during the hours of
Mon - Wed, Fri 10 am to 5 pm
Thursday 10 am to 7 pm
Saturday 10 am to 4 pm
Sunday & Holidays CLOSED
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Privacy Policy
AlongCameQuilting.com values your right to privacy
and does not sell or share any of your personal information, including e-mail addresses,
with anyone for any reason.
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