Metric vs. Imperial Measurements
We are a Canadian store, and as such, are required to sell in metric measurements.
Since you may order on our webstore in metric decimal increments of .25, .375, .5, .625, .75, .875, and 1, here are these conversions to imperial measurements:
1 meter = 39.37" (so you see a meter is 9.3% or 3.37" larger than a yard!)
.875 meter = 34.45" (the nearest measurement to 7/8 yard)
.75 meter = 29.53" (the nearest measurement to 3/4 yard)
.625 meter = 24.61" (the nearest measurement to 5/8 yard)
.5 meter = 19.68" (the nearest measurement to 1/2 yard)
.375 meter = 14.76" (the nearest measurement to 3/8 yard)
.25 meter = 9.84" (the nearest measurement to 1/4 yard)
If you need help with conversions or wish to order fat quarters (Canadian sized at 19.68" by 1/2 the width of fabric) of any fabrics, please contact us at askus@alongcamequilting.com or phone 1-877-745-6445.
Ordering from our Website
You may place orders directly through our website, which is simple, convenient, and secure. All orders are processed manually (not automatically through a third-party payment processor), and your credit card is not charged until the order is filled and shipping and handling have been calculated and added.
If you prefer to talk to a person and place your order, you may call us during store hours at our toll-free number of 1-877-745-6445. Sometimes this is the best way to place an order if you have questions regarding quantities, matching fabrics, or availability of products not shown on the website. If we are unable to answer the phone, or if you call outside of our normal hours of operation, please leave a message, and we will call you back.
You may also print out our Order Form, complete it, and fax it to (403)873-0707.
Payment Options
You may pay with Mastercard or Visa credit cards.
Currency
All items in the store are sold in Canadian dollars. If you live outside of Canada, your credit card company will automatically do the conversion on the payment, and it will show in your country's currency on your statement. To get an idea of the conversion, refer to this conversion website: www.xe.com/ucc/
Sales Tax
Canadian Customers: While Alberta does not have a provincial or harmonized sales tax, we must follow law and charge these taxes when applicable and shipping out of province to our Canadian customers.
U.S. Customers: We will not be charging any state taxes on your shipment as we are a Canadian company. Taxes will be your responsibility according your state's requirements. Your order will pass through customs. You are allowed $200US duty free each day.
Wish List
Maybe you'd like to send a "hint" to a special someone about an upcoming special occasion, or you would like to make a list of your favorite items for future shopping. Or perhaps you'd like to share with your friend some of the neat things you've found. The "Wish List" function is easy to use for these purposes!
1. Select the items you want on your shopping cart, select Save Cart "Wish List".
2. Enter your e-mail address and the e-mail address of the person you want to send it to, along with a message.
3. The contents of your cart will be saved with an ID number that will be e-mailed to both of you.
4. Return to www.alongcamequilting.com and click on Checkout.
5. Insert the wish list ID number from the e-mail, and the contents will re-appear!
Design Board
Perhaps you'd like to see the items you are contemplating purchasing together on a design board. To do this, click on the words "Add to Design Board" located under the item's sku number. A new window will open, showing the items you have selected. You will need to click on the wording "Click here when you are ready to go to the design board." Another window will open, where you can click on the thumbnails and a larger image will pop up on the board. You can move this larger image around and place it where you want. Follow the instructions for selecting, removing, and adding the items to your cart. A very handy tool indeed for playing with your choices!
Return Policy
We are committed to providing excellent customer service and top quality products. If you are not satisfied with our products or service, please let us know. If your order has been damaged or contains an incorrect item, please contact us immediately so that we may proceed with taking remedial action.
Due to copyright laws, we cannot accept returns of books, patterns, magazines, and DVD's.
Cut fabric is non-refundable.
Other items may be returned at your shipping expense, they must be in original packaging, and in new, unused condition. A 20% re-stocking fee will be applied.
Shipping and handling will not be refunded.
Privacy Policy
Along Came Quilting values your right to privacy, and does not sell or share any of your personal information, including e-mail addresses, with any business or person, for any reason.